Effective Influencing Skills
Make an impact
Objective
This course enables you to:
- develop the strategies, skills and styles necessary to influence clients and colleagues effectively.
Learning outcomes
By the end of the course, delegates should have improved their ability to:
- create the right impression at first meetings
- assert themselves and persuade others
- select negotiation styles which are right for the individual and the situation
- handle difficult situations
- understand and use personal power, in interactions at all levels
- tackle genuine issues and plan for future application
Who will benefit?
This course is designed for anyone who wishes to improve their confidence and competence in influencing people at work.
Price
- Members £295 + VAT
- Non-members £445 + VAT
Business Skills
17 June 2008
Venue: 15 Northburgh Street, London EC1V 0JR
Venue: 15 Northburgh Street, London EC1V 0JR
Course leader
Frances Wills
Frances Wills started as a B2B market researcher in 1992, running both qualitative and quantitative projects. Whilst with Research International, she moved to the training department, where she worked from 1999 until 2005. During this time, she was responsible for designing and delivering a variety of training programmes for researchers, both in the UK and abroad. Frances is now a freelance consultant, providing training and coaching to clients such as market research agencies, financial companies, police authorities and local councils. She is also one of the Chief Examiners for the MRS Advanced Certificate.
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