Building Client Relationships
Fundamentals of confident client communication
Objective
This course enables you to:
- understand and use effective techniques for building relationships and maintaining proactive communications.
Learning outcomes
On completion delegates should have a practical understanding of:
- communications channels and styles
- how to establish contact and account plans for clients
- how to communicate more proactively and confidently with their clients
Who will benefit?
This course is targeted specifically at agency researchers new to account handling. It enables them to identify how effective communications can support strong relationships with clients.
Price
- Members £305 + VAT
- Non-members £455 + VAT
Business Skills
17 September 2009
Venue: 15 Northburgh Street, London EC1V 0JR
Venue: 15 Northburgh Street, London EC1V 0JR
Course leader
Barbara Wilmot
Barbara Wilmot is a commercial facilitator with 20 years’ business and research experience. She worked for the TNS Group for over 10 years, focusing on the development of revenue and commercial opportunities, before establishing her own consultancy.
INTRODUCTORY 
ESSENTIALS REFINING ADVANCED
BUSINESS SKILLS LEADERSHIP SKILLS
ONLINE TRAINING IN-COMPANY TRAINING VENUES BOOKING FORM HOME
